Terms and Conditions
Warranty
of Merchantability
1.
All our goods are of merchandisable condition and will serve their intended
functions.
Terms of
Warranty
2.
All warranty conditions are stated in the product information provided,
unless the manufacturer has provided none.
Prices
3.
All our prices are nett. No discounts will be given unless during monthly
promotions.
Delivery
services
4. Delivery is free for goods purchased above S$100.00 and delivered
within Singapore. Deliveries outside of Singapore will be charged according
to the prevailing shipment rates. For more details, see the shipping charges
on our customer service page.
Payment Processing
5. For showroom purchases, we only accept cash and NETS payments.
For online purchases, we only accept VISA and MASTERCARD payments via
Worldpay.
6. We ensure
accuracy in our billing as all our transactions are automatically processed.
Cancellation
of Orders
7.
We will refund the amount paid if the order is cancelled due to the unavailability
of goods.
8. We will
not entertain any cancellations once the order is confirmed and submitted
by the customer.
Confirmation
of Orders
9. We will send an electronic acknowledgement to the customer
within 24 hours upon successful submission of the electronic order. If
items ordered are unavailable, a message will be sent to the customer
for further action within 3 business days.
Exchange
& Refunds
10. Goods are exchangeable in case of manufacturers' defects.
Other exchanges are subject to confirmation. Please submit written request
via email to sales@bellysima.com. Further details are available in the
Returns & exchange section on our customer
service page.
Feedback
11.
We welcome your feedback. Should you feel dissatisfied with any of our
goods or
services, please contact us at Tel: 62525280, Fax: 62597989, Email: enquiry@bellysima.com
Alternatively, customers may refer their complaints to the ConsumerTrust
Secretariat if
they are not satisfied with the resolution of the complaint. Complaints
can be referred to
ConsumerTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg
Confidentiality
of Transactions
12. We treat all transactions and customers' particulars with the strictest
confidence.
